Call Us: 513.554.1665

Contact Support

ProjectMatrix tech support is available from 8:30am to 5:00pm EST, Monday through Friday.  If you need assistance after normal business hours up to 11pm EST, please call the main number and listen to the prompts to receive emergency after-hours call back.


  • Phone - (513) 554-1665
  • Email - This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Chat - Click the "GET HELP" tab on the right side of any page on our website.
  • Help Center
  • Direct Support Link - https://www.fastsupport.com/download/attended-app-download

  • No additional costs for tech support!
  • Speak to a real person!  No voicemails or automated prompts 1
  • Fast, Friendly, Knowledgeable  Support Techs
  • State-of-the-Art email ticket tracking software ensures, no email left unanswered!2
  • Remote Computer Assistance (Powered by Citrix GoToAssist)

“I loved that ProjectMatrix was quick to answer the phone and that there was a live body on the other end! I was quickly transferred to Chris who solved my Project Notify issues. Keep up the great work!"  -Bailey E. Adams (Creative Workplace Interiors & Technology)

"Rob and all of the Tech Support at Project Matrix is fantastic. Quick responses with minimal delay in the quoting process to the client." - Beverly Best (Island Office)


Automated phones are used during non-business hours, and holidays.

Used only with This email address is being protected from spambots. You need JavaScript enabled to view it.  


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Email Support Tickets:
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