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Q. When attempting
a PSPlace function, I get a "CrossRef.dll" not found.
Please click
HERE to download a missing file. This should be unzipped into
the C:\ProgramFiles\ProjectMatrix\ProjectSymbols\R17 folder.
Q. When will
ProjectMatrix support AutoCAD 2007?
AutoCAD 2007 installation and support will
be on the March 2007 DVD.
Q. Some symbols
won't convert to 3D.
There are two things that could cause this
problem. First is that the 3D symbol is missing, or the XREF file is
missing the link. Second, you may just have to change some settings
in your PSPlace. For a simple 4 step process click
HERE to view a PDF to try.
Q. When I use the
plot commands with Haworth's new symbol format it does not work?
The problem is caused because there is an
old layer file on your computer. You need to search your entire C: drive
for "haw.lyr". The correct "haw.lyr" should be found in C:\Program
Files\Common Files\ProjectMatrix. DO NOT DELETE THIS FILE. If there are
other occurrences of this file on your computer please delete them. If
this does not correct your problem do the following:
- launch AutoCAD
- at a command prompt enter PSFINDFILE
- enter HAW.LYR and select enter
- if HAW.LYR is found anywhere other than
C:\Program Files\Common Files\ProjectMatrix delete that occurrence and
then repeat the PSFINDFILE until it is found in C:\Program Files\Common
Files\ProjectMatrix.
Q. I keep getting a
message that my subscription is going to end. Will the program still work?
The program has a 30-day reminder built
into it and upon opening the program it will let you know there are 30
days left, 29...28.. and so forth. This reminder does not prevent you from
using the program. Click on Continue and proceed with your work. If you
have any problems with this, please call our support team. The quickest
way to get rid of this message is to renew your subscription! Call us at
(513) 554-1665. We will be happy to assist you.
Q.
How do I reset the scale factor after starting a drawing?
Save file and shutdown
AutoCAD. Then restart AutoCAD. When you install a symbol you will be asked
for the scale factor.
ALERT! AutoDesk
products and Norton Antivirus 2003
We have been notified by Autodesk that
there is a conflict between AutoDesk and Norton Antivirus 2003.
Please click
here for more information.
Q. My
copy of ProjectSymbols is prompting me to insert a license code. I don't
have one. Can I use my ProjectSpec code?
No. You need to obtain a ProjectSymbols
code. To request one, please either email us at support@projectmatrix.com
or phone us as 513.554.1665.
Q. Are
PSPlace and ProjectSymbols different products?
No. PSPlace is the symbol placement
program that comes with ProjectSymbols. When you receive your DVD, it
contains the program to place symbols (PSPlace) and the symbols
themselves (ProjectSymbols.)
Q. Can
I add Tag1 or Tag2 as I'm inserting symbols or by selection after I have
placed my symbols? Yes.
Step by Step Instructions for
adding Tag1 or Tag2 when inserting symbols:
- Before you start placing symbols select
PSPlace/Tags/Set Tag1 or Set Tag2.
- If you select Tag1, enter what you want
in Tag1 at the command line. Note: Tag1 is limited to 8 characters.
- If you select Tag2, enter what you want
in Tag2 at the command line. Note: Tag2 is limited to 20 characters.
- From now on when you place any symbols
in your drawing Tag1 or Tag2 will automatically be set.
- To set Tag1 or Tag2 to the default
select PSPlace/Tags/Set Tag1 or Set Tag2 and enter a [SPACE]
Step by Step Instructions for
adding Tag1 or Tag2 after inserting symbols:
- Select PSPlace/Tags/Tag by Selection.
- Enter what you want in Tag1 and Tag2 and
select OK Note: If there is something in Tag1 or Tag2 already &
you fill in Tag1 or Tag2 with something else, Tag1 or Tag2 will be
updated with the latest information.
- Select the symbols you want Tag1 and
Tag2 to be filled in on and press [ENTER].
Q.
My PSPlace menu is not displayed in Autocad.
Inside Autocad (depending on the version)
you need to type 'menuload' on the command line. Then in the menugroups
tab you should see 'psplacemnu'. If not, browse to C:\Program
Files\ProjectMatrix\ProjectSymbols\R15 or R16 if Autocad 2004. Select 'addpspl.mnc'.
Then LOAD. Then go to menubar tab and insert the two pull-down menu's.
This will restore your pull downs.
Q.
I need to view AutoCAD drawings, but I don't want to buy AutoCAD.
Autodesk, the maker of AutoCAD, has
released two free viewer programs available for free download from the
internet.
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