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Q. When trying to register, I get an 'Error 97' message.
This is due to the User Account Controls (UACs) on Windows Vista and Windows 7. You will need to disable these controls
in order to bypass this error message and use the program. To do so, follow the appropriate instructions below:
For Windows Vista: Go to your Start menu and select "Control Panel". Then select "User Accounts". Select "User Accounts" one more time and then locate the link
that says "Turn User Account Controls On/Off". On the screen that appears, uncheck the check box and click ok. You will then be prompted to restart your computer. When it
boots back up you should be able to go straight into our software without any problems.
For Windows 7: Go to your Start menu and select "Control Panel". Then select "User Accounts". Locate the link that says "Change User Account Control Settings". On
the screen that appears, drag the slider bar all the way down to the bottom to "Never Notify". Click OK and then you will be prompted to restart your computer. When it boots
back up you should be able to go straight into our software without any problems.
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Q. I'm getting an error message when I try to launch a PanelBuilder from ProjectSpec.
A. Please close ProjectSpec and then click here to download a file that will correct the issue.
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Q. I can't register my ProjectSpec. ("Get Last Error 2148073494")
A. This is caused by a Microsoft file being locked up on your computer. To unlock it
and successfully register your product you will need to close ProjectSpec and go into My Computer. Navigate to
C:\Documents and Settings\ (user name of the account you're logged into) \Application Data\Microsoft\Crypto\. Once
you are here, you should see a folder named "RSA". Change the name of this folder to RSAold and then open ProjectSpec again.
You should be able to successfully register ProjectSpec now.
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Q. ProjectSpec crashes in Vista when trying to print.
A. Windows Vista has a feature called "User Account Controls" or "UACs" which interrupt the printing process
in ProjectSpec. To solve this issue you simply need to turn off/disable your UACs. To do this, follow these steps:
- Go to your start menu (Windows icon in the bottom left corner of your monitor) and select "Control Panel"
- Click on "User Accounts". On the next screen, click on "User Accounts" again.
- Now you should see a link that says "Turn User Account Control on or off". Click on that.
- Uncheck the box next to "Use User Account Control (UAC) to help protect your computer."
- Click OK. Now try ProjectSpec print again. It should be working fine.
Click to view screenshot
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Q. ProjectSpec Print is missing the template files or the margins are incorrect?
A. When updating ProjectSpec from version 4.2.8.1 to version 4.3.2 some files
may not have been automatically moved properly. Click HERE to
update these files.
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Q. Why am I being asked to continually register my program when I have already received a
"Register Successful" message?
A. This probably means that you have an old system file on your computer. You can download a
new file HERE. Once you download this file, please unzip and
save it in your C:\WINDOWS folder and overwrite the existing file.
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Q. ProjectSpec will only run in DEMO mode.
A. To get ProjectSpec out of DEMO mode you will need to click on the "Help" menu
in ProjectSpec and choose "Enter New License Code". It will prompt you to close the program and the next time you open up ProjectSpec
you will be asked to re-enter your license code and register.
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Q. Why does my ProjectSpec start up so slowly sometimes?
A. ProjectSpec automatically checks this website for any new updates. Sometimes with either
bad internet connections or updates being done to our website, the search for the updates slows down your startup. To prevent this
from happening, you can disable the "Update Checker" under your Preferences through your Tools Menu.
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Q. I have overwritten my default print template. How can I get the default layouts back?
A. Download
this self extracting ZIP file that contains the default print templates.
1. Click here to download the print templates
2. Using either My Computer or Windows Explorer browse to the file you just downloaded
3. Verify the "Unzip to folder" location is correct
4. Select the Unzip button
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Q. How do I print out my SIF files in ProjectSpec 4?
A. To print go to File/Print and choose your printer that you wish to print to; after selecting
your printer, select the Print button. When the next box appears, choose the template that you need and check the boxes to the type of
pages that are needed. When complete, select the Print Button again. Your SIF file will print.
Still need help? Download this helpful PDF file. It is a step by step guide to help you get started producing your own custom
templates. Click here to download this file.
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Q. Can you turn off and on fields that print?
A. To turn off and on a field in the printout, first go to File/Custom Page Layout. Then choose
the type of page that you wish to modify. This is done by selecting on the picture. After selecting the page you will be in, the modify
screen with the current template will open. This screen represents the page layout. You can drag and drop any of the blocks on this page.
To remove, you can drag an object off the page and it will prompt you to delete or you can simply right click and choose delete. To
add, select the object from the parts tray on the left hand side and drag it to the paper. You can only place that object when it is
green. Most of the items in this page can only go into their proper section. This can be told by the color of the box it came from.
Once done, go to File/Save as and save the files to any name that you wish. To print a file with the new changes, make sure that you
use the new template that you just created.
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Q. How do I change the font size of the print out?
A. To change font of any printed object you must first enter File/Custom Page Layout and choose
the page to modify. This will open the current template and allow you to modify it. Select the object that you wish to change by single
clicking, or select all objects by going to Format/Select All. Once selected, choose the new size from the pull down box at the top of
the page. Save your template and print.
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Q. Can you easily change views from the classic view to the spreadsheet view?
A. Yes. You can easily change views from Classic to Spreadsheet. This is done by pressing the
F12 key. This will toggle you back and forth from Classic view and Spreadsheet view.
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Q. In a network setup do I have to copy any files to the workstations?
A. Click HERE
for a Network Installation Guide.
No. The file that was copied around is no longer in use by ProjectSpec 4. If you are still using an older version
(ProjectSpec 3) the main.ini may still be copied to the workstations that need it. The only setup needed on a workstation
now is setting the path to the Installed Catalog Information File (PSCatalogsInstalled.ini). This is done by going to Tools/Preferences
and then choosing the File Path Tab. At the bottom, select the installed catalogs information file and then press the browse button and
browse to the above file on the network. This will only have to be done once.
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Q. What's up with ProjectSpec Startup?
A. The ProjectSpec Startup is a browser based front-end. It is designed for us to ease
communication between us (ProjectMatrix) and the end-user. The bottom selection is there for your interoffice communication.
It can be setup to read a file that you can modify.
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